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Get reliable hospitality coverage tailored for you by BrokerLink.
Running a hospitality business can be fulfilling but it also takes a lot of hard work! Whether you own and operate an all-season resort, campground, restaurant or hotel, BrokerLink understands the hospitality industry. Our brokers have decades of experience and we’ve built strong relationships with Canada’s major insurance companies to help you find insurance solutions tailored to your unique needs. You’ll find us located across Canada, and we live in the communities we serve. That means we understand the specific coverage your business needs. We’re here to offer you peace of mind so you can focus on providing amazing hospitality to your guests.
BrokerLink compares rates from a wide range of providers, ensuring you get the best deals available.
Hospitality insurance is customized coverage for the specific risks that hospitality operators face. Every business within the hospitality industry is unique, so your coverage should be too. We know you do your best to create a safe space for your guests and employees, but even when you’re actively managing risk, unforeseen incidents that are out of your control can happen. These unexpected events can cost your business time and money and that’s why the right coverage is so important. You can tailor your insurance to cover the things that matter most to your business operations.
Running a business is hard work, but BrokerLink simplifies insurance, letting you focus on your business with coverage tailored for any size or industry. Secure your business with us today.
Many different businesses require hospitality insurance, including:
The hospitality industry faces numerous risks, such as guest injuries, property damage, foodborne illnesses and lawsuits. Insurance helps mitigate these risks.
Hospitality businesses can be liable for accidents on their premises or incidents involving employees. Insurance can protect against the financial consequences of legal action.
Insurance can help keep your business running if something unexpected happens, such as a fire or natural disaster.
Having insurance reassures guests and clients that you're prepared for unexpected situations, enhancing their confidence in your service.
Businesses in the hospitality sector face a specific set of risks. A BrokerLink insurance broker will take the time to get to know your business and understand the risk you may face. Together, you can discuss what coverages make the most sense, and how they’ll protect your business. Coverage is customizable and may include:
General liability
Property insurance
Business interruption
Employers liability
Foodborne illness
Liquor liability
Cyber insurance
Professional liability (errors & omissions)
Crime insurance
Flood or earthquake insurance
Directors and officers (D&O) insurance
Protects against claims for bodily injury or property damage caused by your business operations. For example, a guest slips and falls in your hotel lobby. This coverage is crucial for covering medical expenses, legal fees, and potential settlements, thereby safeguarding your business from significant financial burdens. Additionally, it helps maintain your business's reputation by demonstrating a commitment to guest safety and care, which can be vital for customer trust and retention.
Covers damage to your building, equipment, furniture, and other assets. This can include damage from fire, theft, or vandalism. By providing compensation for repair or replacement costs, property insurance ensures that operations can quickly resume with minimal disruptions. Furthermore, it protects your capital investments and aids in financial stability, allowing you to focus on delivering excellent service without the worry of unexpected property losses.
Covers lost income due to an event that forces your business to temporarily shut down, such as a fire or natural disaster. This insurance not only replaces lost revenue but also helps cover ongoing expenses like payroll, rent, and utilities, preventing financial strain during the downtime. By providing a financial buffer, it allows your business to recover and reopen without significant setbacks, ensuring long-term operational stability and resilience against future disruptions.
Covers medical expenses and lost wages for employees who are injured on the job. This insurance is essential for ensuring that employees receive necessary medical treatment and wage replacement while they recover, promoting a supportive work environment. Additionally, it helps protect your business from potential lawsuits by offering a structured compensation system, thereby fostering a sense of security and trust among your staff.
Covers claims of food poisoning or illness related to the food served by your business. This coverage is crucial for managing the costs associated with medical expenses, legal fees and potential settlements arising from claims, safeguarding your business's financial health. By addressing these risks, it also helps maintain customer confidence in your establishment, allowing you to protect your reputation and continue building trust with your clientele.
If you serve alcohol, this protects against claims related to the sale or service of alcohol, such as an intoxicated guest causing harm. This coverage is vital for managing the financial repercussions of incidents involving alcohol, including legal defense costs and damages awarded in lawsuits. Moreover, it ensures compliance with local regulations and promotes responsible serving practices, ultimately helping you maintain a safe environment for both guests and staff.
Protects against data breaches and cyber-attacks, which are increasingly important with the rise of online reservations and digital transactions. This coverage helps cover the costs of investigating and responding to cyber incidents, including expenses related to notifying customers and restoring compromised data systems.
If you're offering specialized services (such as event planning), this can cover claims of negligence or errors in service. It is essential for protecting your business against legal claims from dissatisfied clients who allege that your professional advice or planning services led to financial loss or other damages. Coverage typically includes legal defense costs and any settlements or judgments, ensuring you can address these challenges without severe financial strain. By having this protection, you can focus confidently on delivering high-quality services while safeguarding your reputation and business assets.
Covers theft of money, property or assets, either by employees or external parties. This coverage is crucial for safeguarding your business against financial losses resulting from dishonest acts, including embezzlement, fraud, or robbery. It provides essential protection by covering the costs associated with investigating incidents and recouping losses, thereby maintaining the financial health of your business.
For businesses in areas prone to natural disasters, this can be essential. It provides financial protection against the devastating impact of such events, covering the costs of property damage and the loss of business assets caused by flooding or seismic activity. Ultimately, having this coverage ensures that your business can withstand and recover from the unpredictable forces of nature.
Let us be your resource for all things business insurance
At BrokerLink, we’re passionate about the customer relationships we create in the communities we serve across Canada. As one of Canada’s largest commercial brokerages, we’ve established strong local connections, which means we’re not just your broker, we’re a neighbor invested in your success.
With BrokerLink, you get the best of both worlds – local expertise with access to a vast national network. Your commercial insurance needs are looked after by dedicated professionals who are committed to your success. Our organizational structure empowers your representative to make decisions to provide coverage that’s tailored to your specific needs, ensuring an exceptional customer experience.
With an average tenure of ten years, our commercial team is a testament to expertise and dedication. Our brokers have experience in a wide range of industries – from farm to factory and storefront to shipping – so you can count on their advice. We’re proud to be a 100% Canadian-owned organization with employees who live and work in the communities they serve.
Our approach to risk management, loss control, claims adjusting services and alternative risks showcases our dedication to tailoring solutions to your unique needs. Our open structure ensures we select the very best third-party service providers for you, offering complete cost transparency.
BrokerLink’s Claims Advocacy Team is dedicated to safeguarding your business interests when the unexpected happens. They will act as your trusted partner, providing expert guidance and advocacy throughout the claims process. The team is always ready to stand by your side, minimizing disruptions and protecting what matters most to your business.
When you choose BrokerLink, you're not just choosing an insurance broker – you're selecting a partner driven by strong values. Beyond policies and claims, we are here to make a positive impact on the lives and businesses we touch.
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All businesses are different, and insurance companies consider many different factors when determining your rate.
Larger operations typically have higher premiums due to increased risks.
If your property is in a high-risk area (e.g., flood-prone zones), this can increase costs.
A hotel with 100 rooms will have different needs and risks compared to a small café or food truck.
An insurance company will take your claims history into account when determining your rate.
Businesses with higher revenue and more complex operations (e.g., 24-hour services, alcohol sales) may face higher insurance costs.
Your broker will work with you to offer a solution that is tailored to your unique needs. The cost will vary depending on the type of hospitality business you run, its size and several other factors. We can also help with risk mitigation and guide you through the claims process in the event of a claim.
Many insurance companies offer bundled packages that combine multiple types of coverage at a lower rate than purchasing them separately.
Insurance providers may offer risk management tips to help reduce premiums, such as improving safety protocols, installing fire safety equipment or implementing employee training programs.
It’s important to understand the claims process. Keep detailed records of all incidents and property damage and report any claims promptly to ensure they are processed efficiently.
Need help with business insurance? Our brokers can find the best discounts and plans for you. We'll offer personalized quotes and explore the best options.
With our expertise, you can focus on what you do best — running your business — while we handle all of your insurance needs. Let us take the stress out of finding the perfect coverage for you.
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